Industrial-strength, easy-to-use ticket management
TicketRx is a software service for utility locators to manage locating tickets from one-call centers or utility companies.
Look for us at these shows:
| Damage Prevention Conference & Expo December 9-10, 2008 Riviera Hotel and Casino Las Vegas, Nevada | CGA Excavation Safety Conference and Expo February 17-19, 2009 Caribe Royale Hotel & Convention Center Orlando, FL |
It is easy to get started:
- No startup fees.
- No need to commit to a long service period if you dont want to.
- Easy to use and easy to get started
- The application is hosted in our data center so there is no need to invest in server hardware and a data center operations.
- No third-party software needed.
- Runs on Microsoft Windows® including Windows XP® and Windows Vista® .
- Start now for $60 per user per month.
Reassign Tickets
Plan Work
Attach Files
Working Tickets
Find Tickets
Dashboard
Creating Time Entries
Approving Time Entries
10 Reasons to use TicketRx:
- Keeps ticket history.
- Launches easily from a web page. Then keeps running even if you are driving in a truck and not connected to the network.
- Tracks damages and ongoing investigations.
- Routes tickets to locators in many ways including grid map location, latitude / longitude, tonwship / range / section, city / county / state.
- Managers can use the business intelligence features to explore system data and break it down in different ways to understand how the business is operating.
- Programmable rules for billing customers, routing tickets to locators, calculating due-rules, and sending notifications to users.
- Includes a time entry feature to track and approve employee hours.
- Each manager manages the locators in their group.
- Tracks and reports when users are working during off-hours.
- Includes online training videos. These provide reusable, self-paced training for employees.